Customer Service

Shipping & Delivery
We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. Estimated shipping and delivery times are displayed on each of our product pages. After credit approval and shipment, delivery can take up to 7 business days depending on where you live. 
Returns & Replacements

Return the item within 2 weeks of purchase for an exchange, refund (with receipt) or merchandise credit.

Sale Exclusions:NO RETURNS OR EXCHANGES ON SALE ITEM'S. While supplies last ,  We reserve the right to cancel any orders any any time.

The following policies apply to all returns:

  • Returns with the original purchase receipt will be exchanged or refunded in the original tender.
  • Returns with a gift receipt, including gift-registry returns, will be exchanged or refunded with a merchandise credit for the value indicated on the gift receipt.
  • Returns without the original purchase receipt, including gift-registry returns, will be exchanged or refunded with a merchandise credit at the current selling price.
  • Only Merchandise will be refunded , not shipping cost
Payment & Pricing
We Accept Payment via Major Credit Cards – Visa, Mastercard and American Express. Our checkout process is encrypted with a 128-bit SSL certificate. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors
Promotions
Promotions and NEW products will be available time to time on our web site , you will also be notified via Email if you registered to our Newsletter.
Updating Account Information
             You can update your online account profile information anytime, just log into your Coco Blacn account.  Once you have logged in, click on "My Account" located at the top left portion of the page.   Select "My Profile" all changes can be made from there.